Just Add Water
Desert Aire, manufacturer of innovative dehumidifying systems, makes it simple
Since 1978, Desert Aire LLC has been a recognized leader in commercial and industrial dehumidifiers and dehumidifying equipment for every environment. Not only does the veteran company apply deep engineering expertise and advanced technology to its innovative systems, its focused customer support takes the guess work out of even the most complex problem to help meet design goals with solutions that are accurate, durable and efficient.
Headquartered in Milwaukee and with sales throughout North America and beyond, Desert Aire produces mechanical refrigeration equipment that is used to control humidity in a variety of applications, including indoor pool facilities, dedicated outside air systems, ice rinks, manufacturing plants, water treatment plants and, increasingly, indoor grow rooms.
Keeping It Simple For Major Markets
With more than four decades of experience under its belt, the company strives to keep things simple for its customers. Paul Stewart, Vice President of Sales, likens Desert Aire’s philosophy to an instant cake recipe motto: “just add water,” where the burden is taken off the shoulders of customers. He explains that with their most popular application, indoor pool environments, “What we’re trying to do is make our unit so simple that all you’ve got to do is put water in the pool, flip us on, and we’re good to go.”
For another big market, indoor grow rooms, Stewart explains, “We’re going to begin our project with an interview with the customer. This allows us to understand the plant count, the life cycle for a specific room, and this customer’s desired environmental conditions that make up their ‘special sauce.’ We’re going to keep the room at the desired conditions in order to help our customer succeed. We take a very active role in helping the customer select the right equipment to meet their objectives. We aren’t just asking ‘How much cooling do you want?’ ”
The other major product application for Desert Aire’s systems is dedicated outdoor air systems. For that market, the systems remove the moisture out of the air so that the occupants in a commercial building are more comfortable and the building integrity is maintained. Specifically, Desert Aire mitigates the danger of mold growth due to damp conditions inside the building.
Understanding Every Application
Desert Aire’s professional team approaches every job in terms of understanding the application before they sell it, whether it be a mainstay, like an indoor pool environment, a specialty situation as unique as helping a company dry mink pelts so that client could maximize profit dollars, or its evolving market for indoor grow rooms. Desert Aire has even supplied some equipment for the federal government’s spy satellite systems residing on remote island bases, keeping corrosion at bay by removing the moisture out of the air. Regardless of the application, Desert Aire will stop and ask the question, “What are you trying to accomplish?”
Stewart remarks, “We set out to solve problems with our expert engineering staff. We feel that we’ve got the best refrigeration technology, and getting the most out of a system with the least amount of energy consumption is part of our play.”
Industry Leadership and Education
Ready and willing to share their expertise by educating the industry and their customers, Desert Aire not only publishes an impressive number of technology application engineering bulletins but also holds training sessions throughout the year at their Wisconsin location and at custom events offsite. They recently held a training session in Virginia where the Desert Aire sales reps arranged job site visits where attendees could see firsthand equipment installations.
Craig Burg, Vice President of Engineering, adds, “At Desert Aire, we’ve always looked at ourselves as product leaders. And what that means to us is that we’re going to come out with a real value-oriented product with technical features that provide the customer with very specific energy efficiency or performance attributes. It’s not about flash. It’s about making sure that the refrigeration systems are specifically designed for the application. Over the years, we’ve had many patents. Right now, we currently have a total of five active in the U.S. and Canada with a couple more pending. For a company our size, that is tremendous and is a testament to Desert Aire’s commitment to innovation.”