Skilled Craftsmanship, Seasoned Experts
Ross Window Corp. thoughtfully executes projects across New York, Connecticut, New Jersey
When it comes to new windows and doors, Ross Window Corp. is your window to the world. “Window companies are not all the same. At Ross Window Corp., we offer products made by all the leading window and door manufacturers. We take the time to make sure you understand the differences between products, and we offer suggestions based on your project objectives, specifications and budget,” says Executive Vice President Evan Rosenberg.
Headquartered in Mount Vernon, New York, Ross Window Corp. serves residential and commercial customers throughout southern New York, Connecticut and New Jersey. The company installs and services windows made of vinyl, wood, steel, fiberglass, composites and aluminum. “We install custom windows, curtain and window walls, metal panels and storefronts, as well as interior glass partitions and shower doors. Basically, we run the full gamut for all your glazing needs,” Evan says.
The staff at Ross Window Corp. is also proud to install windows in landmark buildings. “These are structures that have been designated as having significant historical, architectural or cultural meaning. There are stringent requirements on any building alterations,” Evan says. “There is a proud feeling on completion of these projects in the continuation of the historical preservation of New York City’s original design with the added efficiency of today’s window technology. Ross Window Corp. welcomes landmark building projects.”
With a team of 35 employees, Ross Window Corp. takes on projects that range from just a couple of windows up to those that are several million dollars in value. “We do small projects in homes and small apartment buildings and also work on large office buildings, schools and large multifamily units,” Evan says. “We work with condo owners, general contractors and architects on renovations and new construction projects.”
Evan’s grandfather, Richard, began Ross Window Corp. in 1956. Originally located in Yonkers, New York, the company initially installed storm windows in residential homes. “This was before window technology—before the production of fabricated windows with insulated glass,” Evan says. “As the technology evolved, the company began installing replacement windows in homes and small apartment buildings.”
Richard’s son, Martin (Mickey) Ross, was raised around the business and, after serving in the U.S. Army National Guard, took over Ross Window Corp. in the 1970s. By the 1980s, the company was installing 3,000 to 4,000 windows a week in multifamily units. During the early 2000s when Mickey’s son, Evan, joined Ross Window Corp., the company was regularly working at construction sites, in office buildings and schools. In 2018, the company further expanded its services with the purchase of Sandi’s Glass, which provides mirror and glass for numerous nonprofit and multifamily buildings in the Hudson Valley and upper Westchester.
“We now do interior glass work, like glass partitions in offices and homes. It’s not only a needed service offering, but it allows our crews to stay busy during inclement weather,” Evan says.
One of Evan’s first projects was a new apartment building at 11-15 50th Avenue in Long Island City, New York. “This was a large project, using sound-attenuating windows—a new technology at the time. We installed 1,200 windows, performing all the metal panel and curtain wall work,” he says. “We worked closely with the manufacturer and contractor to ensure the installation was seamless.”
In addition to residential and commercial customers, Ross Window Corp. works with housing nonprofits on projects for low- and moderate-income residents. “Ludlow Commons is a new eight-story affordable housing development in southwest Yonkers that serves senior adults,” Evan says. Ross Window Corp. installed new windows in the building’s 600 units. “We completed the project with very tight time constraints,” he says.
The company often tackles time-sensitive projects, according to Evan, particularly projects for school districts. “We recently completed six very large projects for schools in southern New York, working throughout the summer to finish the projects before the students returned for the fall semester,” Evan says.
In addition to elementary, middle and high school projects, the company has also completed work for universities, including the State University of New York (SUNY). “In separate projects for SUNY campuses at Stony Brook University, Purchase College and Farmingdale State College, we replaced the existing windows and installed glass and aluminum in the new construction additions at these schools,” he says.
While many projects are located in New York City, Ross Window Corp. often travels several hours outside of the city. “For the Northgate Tenants Corp. in southern New Jersey, we replaced 6,000 windows for The Orchard, a cooperative community,” Evan says. “Because the building was occupied, we worked around residents and accommodated their needs to make the project installation as seamless as possible.”
One of Evan’s favorite projects was a high-end, new construction job at 224 Mulberry St. in New York City. “To give the building a historic look and feel, we installed weight-and-chain mahogany windows. Everything was custom designed to replicate windows from the ’20s with added efficiency and insulated glass. The end result was top-notch,” he says.
According to Evan, the skilled craftsmanship found at Ross Window Corp. is best exemplified in how often contractors and competitors try to poach employees. “We don’t use subcontractors. Our team is well trained and extremely talented. Each crew member has more than 10 years of experience in the field,” he says.
Evan says that accountability is what separates Ross Window Corp. from its competitors. “Customers have Mickey’s or my cellphone number on hand and can get in touch with us 24/7,” Evan says. “We’re also on-site once or twice a day, closely following each project. We are very thoughtful in the projects we take on. We purposely don’t overbook or over extend ourselves so we have the time and space to complete jobs correctly, on schedule and with care.”
Every crew member is manufacturer-certified and Occupational Safety and Health Administration (OSHA)-certified, according to Evan. “We are committed to ensuring the safety of our employees,” he says. In addition to daily safety checks and a toolbox session, the company meets with property managers and general contractors before a job starts to discuss potential safety issues and ensure everyone is on the same page. “As an example, at one college campus, we scheduled 5 a.m. deliveries to minimize concerns about foot traffic. We do what it takes to keep people safe,” Evan says.
When issues occur, the company works diligently on a solution. “We are problem solvers,” Evan says. “Sometimes a window opening is constructed incorrectly. We talk with customers and work to find a solution.”
With more than 60 years in the business, Ross Window Corp. isn’t going anywhere, according to Evan. “We’re here for our customers during the project and down the road if they need repairs or they need help with another project. When we install windows, we keep measurements on file in case there’s an issue in the future. Our vans are fully stocked for quick repairs, and we’ve even taught building superintendents how to change window balances,” he says.
“Many of our customers have been with us for 10 years—some as many as 50 years, and we are proud that most business is referral and repeat-based,” Evan says. “Customers trust that we do what we say we’re going to do, and we stand behind our work.”